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EC Email Notification Message Delivery Policy

03_policy_library/ec_email_notification_message_delivery_policy.md

Employee Center Email, Notification, and Message Delivery Policy

No Raw Database Data Claim

For clarity, this document does not claim that Quintin N. Mahan owns raw facts, raw database rows, independent outside source records, CRS-owned operational records, customer-owned records, third-party-owned records, or customer relationships merely because such information is entered into, stored in, processed by, displayed through, backed up with, or exported from EC.

This document protects EC Protected Materials: the application, software, source code, schemas, database design, data model, relationships, indexes, workflows, dashboards, reports, queries, automations, integrations, APIs, access controls, credentials, hardware, infrastructure, legal records, certificate records, hashes, metadata systems, audit systems, methods, processes, techniques, trade secrets, documentation, and EC-created structural organization.

Version: 1.0
Effective Date: June 1, 2026
Platform: Employee Center / EC
Owner: Quintin N. Mahan
Legal Hub: /legal
Policies Hub: /legal/policies

Policy URL: /legal/policies/email-notification-message-delivery-policy


1. Purpose

This policy governs EC emails, alerts, notifications, messages, system notices, legal notices, certificate emails, support messages, and delivery records.

2. Delivery Not Guaranteed

Messages may fail, delay, duplicate, bounce, be filtered, be blocked, or be unavailable due to network issues, provider issues, rate limits, configuration issues, spam filtering, or user-side settings.

Legal acceptance and certificate emails are evidence notices to Quintin N. Mahan only unless configured otherwise.

Default envelope:

FROM: support@crsabq.com
TO: mahanquintin@gmail.com

4. Logs

EC may log message content, sender, recipient, timestamp, status, provider ID, attachments, errors, and related records.

5. No Waiver by Failure

Failure to send or receive an email does not invalidate an underlying EC database record, acceptance, certificate, Terms version, policy version, or audit record.


Changes to This Policy

Quintin N. Mahan may update this policy by publishing a new active version in EC.

The current active version will be displayed through the Legal hub.

Older versions may remain stored in Postgres for audit, evidence, and historical review.


Contact / Owner

Employee Center is owned by Quintin N. Mahan.

Legal and policy documents are available from:

/legal

The current Terms and Conditions are available from:

/legal/terms-and-conditions

End of Employee Center Email, Notification, and Message Delivery Policy.